As always, if you have any queries about deliveries please contact your Area Supervisor. For year-end tax related documents and pay enquiries, please email nz.pay.queries@ovato.co.nz. Please note that as we are in lock-down and working from home, we are not able to answer phone queries as we normally would, so please email in any queries.

Information about deliveries and Government support

We trust everyone is keeping well and observing safety practices as recommended by the Government.

With New Zealand now at Level 2, Ovato is fully operational for print and residential deliveries in line with Government safety requirements and practices, however, we expect it will still take some time for business to return to normal.  Please contact your Supervisor if you have any queries.

For the majority of our deliverers who are independent contractors, you may be able to apply for the Government's wage subsidy scheme due to supplement your loss of income over this time.  Ovato is unable to apply for this subsidy on your behalf and if you wish to do this please visit the Work and Income website and carefully read information about eligibility and what information you may need to provide for this application.  https://services.workandincome.govt.nz/ess/trader_applications/new

Please remember, if you are a Deliverer then your Supervisor is, and will continue to be, your first point of contact.

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